
SUPPORT FOR LIMS QC SOFTWARE
Unlock seamless support for LIMS QC Software with our dedicated back-office team. From the initial setup to quality plan customization, calibration configuration, user mapping, and user training, we’ve got you covered. Our post-live support for LIMS QC Software ensures smooth operation through troubleshooting, guaranteeing optimal functionality.
SUPPORT FOR QC SOFTWARE
Application Setup
The entire QC software setup is our responsibility to complete in the scheduled time to make the application live.
Customize Quality Control
Quality control plans for raw & packing materials, in-process & finished products are customized to clients’ requirements.
Calibration Configuration
Calibration configuration includes alert duration setup and mapping with the user responsible for calibration.
User Mapping
All users are mapped as per their authorities to generate test requests, report reviews and approve.
Training to Users
Classroom training is provided to the users to make them familiar with user friendly QC software.
User Manual
A user manual is also provided to the clients describes about how to do at front end and back end (admin panel).
MSDS Library
Access to MSDS library for certain common chemicals is made available in addition to Support for Quality Suite.
Video Tutorial
Video tutorials of front end and back end (admin) are provided in addition to the user manual for quick guide.
Trouble Shooting
Support is provided to make the application works well. You can initiate a request for support via the ticket option.
Mobile Access
You can also access quality tracking software data or report through mobile applications (APK or IOS) from anywhere.
Post Live Support
The post-live support is always online and you can contact our team via a ticket option easily.